E-Technologies: transformation in a connected world [Electronic resource] : 5th international conference, MCETECH 2011, les Diablerets, Switzerland, January 23-26, 2011 : revised selected papers / ed. G. Babin [et al.]. - Electronic text data. - Berlin ; Heidelberg : Springer, 2011. - (Lecture notes in business information processing, ISSN 1865-1348 ; 78). - ISBN 978-3-642-20862-1 : Б. ц.